A lesson is 60 minutes.
You can read about all my terms and conditions in my website on the terms page. But here are the most important ones.
1 Same day lesson cancellations
You can cancel a lesson but if you cancel it on the same day of the class, you will lose that lesson from your lesson package total. It will be a missed lesson. If you cancel a class before the day of the lesson, that’s no problem and you won’t lose it.
2 Technical problems on your side
It’s your responsibility to make sure you have a good enough computer set-up. This is not something I can control. If we have technical problems because of problems on your side, we can not add extra time to a future lesson.
3 Refunds for no real reason
I do not give refunds in situations where you have just changed your mind about studying. Before we have lessons you had an opportunity to talk to me in a demo and explain your objectives. You will not get a refund if, for no real reason, you decide you want to stop studying.
You can’t use Ask Jonathan for:
For example, you can’t send a 5,000 word essay and ask me to correct it
2 Questions that are too broad and not specific
You can’t ask questions like ‘What is the Present Perfect?’ Your questions need to be specific and focused on one main point.
Ask Jonathan is a subscription service for students who want answers to questions about English. Ask Jonathan subscribers can send me questions about English using Skype, email, WhatsApp or any preferred messenging service. I will answer all questions within 24 hours of receiving them but usually aim to answer questions in just a few hours. There are two levels of subscription
1 Ask Jonathan Gold
For £20 a month you can ask unlimited questions.
2 Ask Jonathan VIP
For £50 a month you can ask unlimited questions with these extras:
- CV checking service
- Free 60 minute Skype interview practice lesson
- More extras coming soon including membership of free discussion and forum websites for English practice
Yes. I can record your lesson and later share an MP3 file with you so you can listen to your class again.
Yes. I have invested in Alpha SSL security for my website which means it is fully secure.
Yes. I offer a demo to all my learners. This is important because it gives them a chance to see how my system works and it gives me a chance to learn more about students and their objectives. To schedule a demo all you need to do is visit the contact page in my website and send me an application for a demo.
There are two ways to schedule a lesson.
1 At the end of each lesson
At the end of a lesson we can look at my Google calendar and I will ask you when you want to have the next lesson. After you decide, I’ll add you to my schedule. I can share this calendar with you so you can see all your lesson bookings.
2 You book the lesson yourself from my website.
My students can schedule their own lessons by visiting the schedule link in my website. On that page, they can choose the day and time of their next class and make a booking.
No, this isn’t possible in my system. Each student is buying lesson for themselves only so it’s not possible to share lessons with other people. They will need to make their own individual purchase.
My lessons are all about one-to-one teaching so there is only one student in each lesson.